Warranty

VCarts Warranty Info:

VCarts come with a three-year parts warranty:

All original equipment non-consumable parts included with the cart carry a three-year replacement warranty for manufacturer’s defects. Consumable parts, such as seals, belts, plastic, lights, etc. are not covered under the three-year parts warranty and abuse, neglect, or improper use of the machine outside of the manufacturer’s specified guidelines, including failure to conduct the manufacturer specified regular preventative maintenance, will void the warranty.

NOTE: The three-year parts warranty does not include labor under any circumstances.

The end user must comply VCarts warranty processing guidelines to be eligible for warranty replacement parts or labor.
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Upon approval of a warranty part replacement by the tech support department, all warranty replacement parts will be shipped by regular ground service at VCarts discretion. Expedited shipping, if requested by the end user, is available at an additional cost.
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Eligibility for parts or labor warranty or determination of a manufacturer’s defect is solely at the discretion of VCarts. Any customer that is abusive or uses profanity with dealing with VCarts staff, whether on the phone, email, text, video call, or any other form of communication, will be subject to voiding of their cart warranty.